E-commerce Operational VA and Customer Support
Thank you for stopping by. I’m passionate about helping your businesses stay organized, responsive, and customer-focused through reliable operational support and exceptional customer service solutions.
Hi, I'm Christy -Â
a dedicated e-Commerce Virtual Assistant and
Customer Service Professional
With 4+ years of experience working behind the scenes of
e-commerce brands — keeping stores organized, customers happy, and store owners focused on what only they can do: building their vision.Â
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Running a store is exciting, but it's also relentless.
Customers need responses. Orders need processing. Products need updating. Refunds need handling. And somewhere in the middle of all of that, you're supposed to have the headspace to actually grow your business.
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MY APPROACH
I believe that every customer interaction is a chance to build loyalty or lose it. So I treat every email, every chat, and every order as if it were my own business on the line.
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I don't wait to be told what to do. I notice things. I flag issues. I suggest improvements. I'm the kind of VA who sends you a message saying "I noticed this could be improved" before you even realise there was a problem.
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I also understand that trust takes time to build. That's why I'm transparent, consistent, and always honest, whether that means delivering good news or flagging a challenge early.
WORKING WITH ME
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I'm available for remote part-time and full-time work across
time zones. I typically respond to messages within 2 hours
and provide weekly check-in reports so you always know what I've been working on.
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Ready to finally clear your plate?
WHAT CLIENTS SAY
" Christy is truly a gem to work with. We've been working for a while now and I can honestly say she's one of the most reliable, thoughtful and skilled store manager I've had the pleasure of hiring. She Understands Shopify in and out, always keep things organized and is proactive when it comes to solving problems or suggesting improvements. What I appreciate most is her communication, clear, respectful and always on time. She treats my business like her own and that's rare to find. If You are looking for someone to help you grow and manage your store the right way, Christy is your go-to. Highly recommend. Would absolutely hire again.
Wadah Bishnak
CEO, EX-STOCK Canada
" I hired Christy and She did a great job as part of my customer support skills. I recommend her to anyone who is looking to add a new hire to their team"
Chidiuto Goodness
CX Manager, Digital Witch Academy
"Christy is one of the best employee I have had so far. Her proactive nature is what sets her apart from the rest of the employees I have hired It was nice working with Christy. I had to let her go to prepare for big exam."
Ijeoma Chinonyerem
CEO, Turu Beauty Store
What Makes Working With Me Different
Anyone can complete tasks. I create systems that help businesses grow.
As an E-commerce Operations Virtual Assistant and Customer Support Specialist, I go beyond managing your store or responding to customers. I optimize workflows, improve customer experiences, and leverage AI-driven automation to make your business more efficient and scalable.
More importantly, I don't see myself as someone who simply checks off a daily to-do list. I see myself as a growth partner, someone who takes ownership, identifies opportunities, shares ideas, and looks for better ways to improve your operations. When you work with me, you're not just hiring someone to get the job done; you're gaining a proactive partner who's invested in helping your business grow.
